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Best Practice

Best Practice

Read our best practice recommendation for driving a successful programme.

4 articles

Determining good and statistically significant response rates

Does the timing of surveys matter?

Patient Reported Experience Measures (PREMs)

See all best practice related to PREMs

NPS in Healthcare Webinar: All you need to know

3 communication factors for programme successCommunication best practice for creating a successful programme with engaged staff and patients.