Best Practice
Read our best practice recommendation for driving a successful programme.
6 articles
Determining good and statistically significant response rates
Does the timing of surveys matter?
Patient Reported Experience Measures (PREMs)
See all best practice related to PREMs
Patient Participation / Improving Response Rates | Best PracticeRead about how you can maximise patient participation and response rates for your survey.
How To Improve Your NPSLearn about NPS in healthcare, how to improve it, and key drivers of patient experience.
NPS in Healthcare Webinar: All you need to know
3 communication factors for programme successCommunication best practice for creating a successful programme with engaged staff and patients.