Smart Capture gives you the ability to capture patient responses in your care setting. This helps to close the gap in missed feedback opportunities, while giving more freedom and options as to how patients choose to respond. Patients can provide feedback by scanning a QR code or using a survey link. Responses will then match to Electronic Health Record (EHR) data as they come through, in real-time.
Survey links and QR codes are set up and housed in the Smart Capture area of your reporting portal. If you have multiple survey rounds, you can also view the completion status for patients in this area too (if set up for your programme). Read on to find out more.
Scenarios where Smart Capture may be used
Before they leave the care setting
Smart Capture allows you to collect data prior to the data exchange process. Patients can provide feedback before leaving the care setting. When we receive the survey recipient list, we'll then match their completed response to the data file. The remaining data transforms into a mailing list.
If they haven't completed a survey round
Have multiple survey rounds? A Smart Capture survey link may be used to ensure a specific round is completed. Using the Patient List, you can check whether the patient has completed an upcoming survey. If they haven't, you can provide them with a QR code/survey link specific to that round for them to complete.
To find out more about the patient list and view completion status, read this article.
To find out where you to locate your QR code and survey links, read this article.
Accessing Smart Capture
Learn more about the functionality of Smart Capture and how to navigate this in the video below.
Expand your apps button in your top navigation panel and navigate to 'Smart Capture'.
Your Smart Capture area may house the following tabs, depending on your programme set up:
Get Links
If your programme uses QR codes or specific survey links to encourage participation, this is where you can find them within your reporting portal.
Read this article for more information about utilising this function.
Patient List
If activated for your programme and your user role, Smart Capture allows you to view the completion status of patients by different survey rounds. For patients who have been invited to complete a survey, or started but not yet completed, you can prompt completion while they are in your care setting.
Read this article for more information around viewing the completion status and using this function.