Report Overview
In this benchmarking report, we’ll share anonymised net promoter scores (NPS) and response rates across our diagnostic and imaging providers for the year of 2023 (January to December). This will provide you with an indication of the industry averages along with where you sit amongst these.
The type of procedures covered by these providers includes but is not limited to: x-rays, mammography, MRIs and CT Scans.
Additionally, we will provide best practice recommendations and tips and tricks from our client community. Find inspiration on how to utilise your feedback for continuous improvement, engage staff and optimise response rates.