A powerful reporting view offered in the portal is the Performance Summary chart. This chart type can combine the results of multiple questions into a single reporting view, so that you can instantly see which questions you are performing best in.
Each question in the chart has a hyperlink to view the report for the individual question. We would encourage you always to investigate at the individual report level so you can gain more insight into why you are performing a certain way.
TIP! Remember that your filters can be used on this chart also!
This type of report can be presented in two modes: Score and Sentiment.
Each question in the chart has a compatible scoring methodology powering the scores that you see. You can compare the performance on each question according to the score. An example of such scoring might be: Yes, always = 10pt | Yes, sometimes 5pt | No = 0pt.
Accompanying the scoring methodology, we also apply a "Sentiment" value to each question option to display in the Sentiment mode. In the example above, options have been assigned a value of Positive, Neutral or Negative. Again, from here you can see instantly which questions are your greatest strengths and areas for improvement in the eyes of consumers.