Most filters are sourced from the data in the extract file that is provided to Cemplicity when we send out the survey invitation. Other filters are sourced from answers that the patients have given in the survey.
For some users, a filter is automatically set to their specific service or facility so that when the user logs in they will only see data that is relevant to them. This is called the ‘Preset Filter’ and it cannot be removed.
If you have no filters applied to your report then data in view is that of the organisation's aggregate data set in the time period.
In the example below we have the options to filter by background data on every response that is submitted. The background fields include "Facility", "Age Group", "Gender" and "Ethnicity".
There is also one more filter shown, "Overall Care Rating". This filter will refine results based on respondents' answers to a specific survey question - "How would you rate your overall care in hospital?".
Once you click Apply, the chart will then show the overall report for all respondents against the ratings for the filters you have selected. Selected filters will appear highlighted in blue.
When you apply a filter it will stay in place as you go from report to report, until you remove it.
There are two simple ways to remove a filter.
- Click on the filter list you want to edit and deselect the options you no longer want to view, then click Apply.
- Click the "Clear Filters" button and then click Apply
Two Filter Sets
To add a second Filter Set on some charts click on the '+' icon. This will allow you to compare the survey results across different demographics, service groups and locations (as demonstrated below).
Alternatively, the copy sign can be clicked so that the chosen filters in Filter Set 1 are copied into Filter Set 2.